Your best customers already love you. Ask them.
RichCMX Local turns a good visit into a five-star review — automatically, minutes after the customer walks out. Unhappy feedback comes to you privately instead of going public.
We built reputations on the world's loudest island
Rich Communications is one of the world's leading Ibiza promotion services, working with artists whose names you already know — and many more.
The same discipline that carried those names through an Ibiza season now runs quietly behind your front desk. Different scale. Identical craft.
Three steps, then it runs itself
Set it up once. After that the only thing you do is read the reviews coming in.
Customer finishes up
Add them to your list, scan a code, or let your booking system trigger it. Takes seconds, or nothing at all if it's automatic.
They get a message
A short text or email arrives while the visit is still fresh. One tap, no account, no app to download.
The good ones go public
Happy customers land straight on your public review page. Anything below four stars reaches you privately so you can fix it first.
What you get
Everything here does one job well. Nothing you have to learn a manual for.
Automatic review requests
Text and email, sent on your schedule with your wording. Reminders go out once and then stop — no one gets nagged.
Private feedback routing
Low ratings never reach a public listing. They come to your inbox, with the customer's name, while you can still make it right.
One inbox for everything
Texts and emails from customers land in a single thread per person. No more checking four places to find one conversation.
Reviews you can prove
Every request and response is notarised on RichX Chain. If a review is ever disputed, the record exists independently of any platform.
Your own numbers
How many asked, how many answered, star average over time. One screen, no dashboard training required.
Real people behind it
We set your account up with you and stay reachable afterwards. You are not filing a ticket into a void.
A review nobody can quietly delete
Every request that goes out and every response that comes back is notarised on RichX Chain — a permanent, timestamped record written the moment it happens. Platforms change their rules. Listings get removed. The proof that your customer said what they said stays where nobody can edit it, including us.
Notarisation only. No cryptocurrency is involved, nothing is charged to your customer, and no wallet is needed by anyone.
Pricing
Monthly, cancel whenever. Message costs are billed at what they cost plus a small handling margin, shown to you in full.
STARTER
- Up to 250 review requests a month
- Text and email requests
- Private feedback routing
- Unified customer inbox
- One business location
GROWTH
- Up to 1,500 review requests a month
- Everything in Starter
- Chain notarisation on every review
- Automated follow-up sequences
- Up to three locations
- Performance reporting
AGENCY
- Unlimited review requests
- Everything in Growth
- Unlimited locations
- Your branding on customer messages
- Direct line to our team
- Onboarding handled for you
Get your first reviews this week
Tell us what your business does and we will set the whole thing up with you on a call. No charge until it is running.
Start free